Become a Mystery Shopper

Discover How to Become a Mystery Shopper

Imagine getting paid to shop for new clothes, dine at popular restaurants, watch movies, play golf, or take your family to an amusement park. Become a mystery shopper and you can earn money and have fun while getting free products and services for yourself and your loved ones.

As a mystery shopper, also known as a secret shopper, you will pose as a typical shopper so you can give companies feedback about their employees' customer service, sales ability, product knowledge, procedures, and professionalism.

Mystery shopping is one of the most effective ways for retail and service companies to monitor how they are doing. Retail stores, hotels, restaurants, theatres, property management companies, and automobile dealers are among the many industries that utilize mystery shoppers to help improve their customer service.

For any business to be successful, they must maintain customer satisfaction. An organization can better serve its customers if they understand how their customers are being assisted and if their product or service is being sold or presented as they intended. Objectively measuring service is essential because studies have found that only 5% of unhappy customers register complaints, 95% simply stop returning to the business after a negative experience. Mystery Shopping Companies and their shoppers are the link that keeps the Corporations informed and allow for improvements or necessary changes to be made for a more positive customer experience.

You will discover how to get started and succeed in this fabulous career in this guide, the Guide to Become a Mystery Shopper.

A comprehensive guide on how to succeed as a mystery shopper, written by veteran mystery shopper, Lauren Morgan. Included with the guide is extensive resources and links to over 60 reputable mystery shopping companies in the United States and Canada.